cant install

Topics: Developers, General, WHS "Vail" Add-In
Feb 16, 2011 at 7:17 AM

Hi

I downloaded the "vail" version, copied to my server

when i run the install, i get the following error:

"A newer version of this add-in is already installed on the server and on the computers on your network"

This is the first time I have downloaded, and its a new Vail installation.

Jody

 

Feb 17, 2011 at 3:08 AM

Hi,

 

I had the same problem. What I did was unzip the whs addin file with winzip and install the x64 setups separately. you need to log in to your vail server via remote desktop to install them. Also, the setups wont ask for much info when installing. in fact you would think they didnt install properly but they did. just log off and open the dashboard from your client. you'll see the addin.

 

good luck,

 

John

Feb 17, 2011 at 6:32 AM

Hi John

Just wanted to say, thanks, that worked

Jody

Coordinator
Feb 17, 2011 at 1:46 PM

Hi!

I've got some reports that the Add-In doesn't install if the AWIECO WakeOnLAN Add-In is installed too. Do you have that Add-In installed?

Alex

Feb 17, 2011 at 5:24 PM

Hi Alex,

yes, I am also using WakeOnLan

regards

Jody

Coordinator
Feb 17, 2011 at 6:53 PM

Hi!

I've fixed the bug and uploaded a new file, so please redownload the Vail Add-In from the Downloads page ;-)

Alex